They closed the application and then reopened it, the app asked them to sign in back. Meanwhile, some users were able to come out of the situation by trying a workaround.
As a result, they are unable to access their bills, which is pretty annoying.įYI, responding to user-queries, T-mobile support on Twitter is asking those affected to direct message for further assistance. Judging from the multiple reports ( 1, 2, 3, 4) on different platforms, this seems a widespread issue that is haunting a large number of T-Mobile users. Happens on wifi and 5G… Reinstalled the app same thing ( Source) Not sure if its happening to anyone else but whenever I tap on the Bill tab on the app I always get request timeout. ( the app has been in parts inoperable for days, clicking the Shop tab results in “Request Timeout” and now the same when trying to view bill. Not just the bills tab, clicking the shop tab gives the same error message and the issue affects both the app and the website. When the users try to reach their bills by tapping on the billing tab, the page throws a request timeout error. Users of the service have complained that nearly half of the pages are showing a ‘request timeout’ error. Sadly, the AutoPay service of T-Mobile is currently having trouble serving its users.
REQUEST TIME OUT FREE
AutoPay is one such free service in the T-Mobile app that automatically makes payments on the user’s behalf using their credit card. It offers various services and you can manage a lot of things from the T-Mobile application. T-Mobile is one of the widely used telecommunication service that operates in several countries including the United States, Netherlands, Poland, and the Czech Republic.
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